Meet the Customer Across Every Channel
Answers every call, WhatsApp, SMS and social media enquiry to your dealership. The 24/7 AI Receptionist understands why the customer is getting in touch and starts the conversation with purpose.
24/7 AI Receptionist
Trusted by Irish Car Dealers Who Represent 41% of the Market.
Never Miss Another Enquiry.
Your 24/7 AI Receptionist answers instantly, day or night, so every enquiry gets a real response, not a voicemail.
Your dealership, always on.
Trusted by Irish Car Dealers Who Represent 41% of the Market.24/7 AI Receptionist in action● ALWAYS ON
- 01Enquiry answered
- 02Customer context captured
- 03Need resolved or routed
- 04Outcome recorded
- 05Customer Journey continues
In Action
Five Moves, One First Response.
The 24/7 AI Receptionist is designed to make the first interaction useful, then move the customer into the right dealership workflow.
- 01Enquiry answered
- 02Customer context captured
- 03Need resolved or routed
- 04Outcome recorded
- 05Customer Journey continues
How It Works
Move the Customer Forward From the First Interaction.
The 24/7 AI Receptionist does the repeatable work immediately, the monotonous and mundane work, captures the context while it is fresh, and keeps the customer moving into the right dealership Customer Journey.
Understand the Customer Journey
Understands the customer's needs and assists them on their Customer Journey, capturing what matters and identifying the right next action.
Enquiry Routing
Understands the reason for the enquiry, resolves it where appropriate, and otherwise routes the enquiry to the right person.
Appointment Booking
Schedules appointments for test drives or service directly into your calendar during the enquiry.
Answers Questions Instantly
Often has access to more information than staff can readily have to hand, including offers, location, stock, and financing.
Joined-Up Operating System
The agent knows everything about your customer: prior engagements, where they are at, and can not only read but post information directly back into TCSOS.
Human Handoff
Brings a person in when judgment or emotional connection is needed immediately.
The Customer Enters the Right Customer Journey
The enquiry does not end at handoff. The customer enters the dealership's appropriate Customer Journey or playbook, with the context already captured.
Connected to TCSOS
The 24/7 AI Receptionist is the first interaction layer. TCSOS carries the captured context forward so the dealership can continue the right Customer Journey with the groundwork already done.
Request a Demo →Sales and Service
Different Enquiry. Same Operational Discipline.
See how the 24/7 AI Receptionist can move a live customer interaction from question to completed action.
Sales / Test DriveCustomer Journey
Customer
Hi, is the X5 M Sport still available? Could I see it on Saturday?
24/7 AI Receptionist
Hi John. Absolutely, I can help with that.
24/7 AI Receptionist
The X5 M Sport is still available. We have viewings on Saturday, 19 September at 10:00am or 12:30pm. Which works best for you?
Customer
That’s brilliant. 12:30pm please.
24/7 AI Receptionist
Perfect, John. You’re booked for 12:30pm on Saturday, 19 September. We’ll have the car ready and I’ll send the location, confirmation and a couple of gentle reminders. Is there anything else I can help with today?
Customer
No, thank you. That was very easy. Looking forward to seeing the car.
24/7 AI Receptionist
Great stuff, John. Enjoy your evening and we’ll see you on Saturday.
ServiceCustomer Journey
Customer
Hi, my car is due a service. Can you check what appointments are available?
24/7 AI Receptionist
Of course, John. Could you confirm the registration is XYZ?
24/7 AI Receptionist
Thank you. We have Tuesday, 22 September at 10:30am or Thursday, 24 September at 2:00pm. Which works best for you?
Customer
Thursday afternoon would be great.
24/7 AI Receptionist
Fantastic, John. Is there anything in particular you’d like the guys to look at, or is it just a standard service?
Customer
Just a normal service would be great.
24/7 AI Receptionist
Brilliant stuff, John. That’s confirmed. The service team have your appointment and they’ll be ready for you. I’ll send the location and confirmation, and we’ll send a couple of reminders as well. Anything else I can help you with?
Customer
No, that’s all. Thank you very much. See you next week.
24/7 AI Receptionist
You’re very welcome, John. Have a great day.
The Commercial Case
Make Your First Response Part of the Sales Process.
The value starts before a salesperson ever picks up. The 24/7 AI Receptionist absorbs repeatable first-line work, makes the first interaction useful and hands the right person the context they need when human judgment or connection matters.
Answer While the Customer is Still Engaged.
Answers instantly, day or night, so every enquiry gets a real response, not a voicemail.
Turn the First Interaction Into Useful Sales Information.
Reason for contact, customer intent and next action stay connected rather than disappearing into a message queue or inbox.
Give the Salesperson a Better Starting Point.
When a person is needed, they inherit the relevant context rather than starting from scratch.
2,500+Calls handled per month
0Missed leads
InstantFirst response
The Sales-Enabled Reception
From First Interaction to Completed Action.
The 24/7 AI Receptionist turns the front door of your dealership into a sales-enabled first response, while your team stays in control of the relationship.
- QUALIFY01
Start with a Useful Conversation
Understand why the customer is getting in touch, what they want, and what should happen next, rather than simply recording a message.
- MATCH02
Match the Opportunity to Live Stock
Use configured vehicle knowledge to answer questions about sales, models and trims and connect the customer's requirements to relevant stock.
- PROGRESS03
Book the Next Step While Interest is Live
Move customers into test drives, service appointments or the appropriate next action during the interaction, without leaving the lead waiting.
- SELL04
Customer Sees the Conversation. Your Team Sees the Context.
Every interaction can hand the sales team a clearer opportunity: what the customer wants, what has been discussed, what stock matters, and what needs to happen next. The relationship stays human while the groundwork is already done.
The 24/7 AI Receptionist turns the front door of your dealership into a sales-enabled first response, while your team stays in control of the relationship.
Request a Demo →FAQ
Great Questions About the 24/7 AI Receptionist.
A few practical questions dealers usually ask before introducing an AI agent into the team.
Save Time, Cut Costs, Grow Profits and Sell Cars Faster
Never Miss Another Enquiry.
The 24/7 AI Receptionist can help your dealership Save Time, Cut Costs, Grow Profits and Sell Cars Faster.