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AI Social Media Agent

Turn Social Engagement Into Dealership Action.

The Social Media Agent monitors engagement, responds, identifies genuine enquiries and moves them into dealership action. When judgement or emotion matters, it brings the right person in.

Social engagement, connected to dealership action.

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Trusted by Irish Car Dealers Who Represent 41% of the Market.
Social engagement · connected
  1. 01Engagement ArrivesComment, DM or chat
  2. 02Customer UnderstoodVehicle, customer, need
  3. 03Genuine EnquiryA useful next step
  4. 04Dealership ActionReady for the team

Human involvement when judgement or emotion matters.

How It Works

One Agent. A Clearer Path From Engagement to Action.

Engagement is monitored and answered, genuine enquiries are moved into the dealership, and a person is brought in when judgement or emotion matters.

  1. SOCIAL ENGAGEMENT01

    Monitor and Respond

    Watch comments and direct messages across supported social channels, then respond to genuine customer engagement.

  2. GENUINE ENQUIRIES02

    Route Real Enquiries

    Recognise real sales enquiries and move them into the dealership so they do not remain in the social feed.

  3. HUMAN HANDOFF03

    Escalate When Needed

    Bring in the right person when judgement, emotion or a human conversation matters.

Where It Works

Be There When Customers Choose Social.

Stay present across the places customers choose to start a conversation.

Facebook & Instagram

Monitor supported social engagement and respond to genuine customer enquiries.

Web Chat

Keep website conversations moving and bring genuine enquiries into dealership action.

After Hours

Keep social enquiries moving when the showroom is closed.

One Connected Workflow

Turn Social Activity Into Measurable Dealership Work.

Make social activity visible as useful dealership work, with a clear next step.

  1. 01Social enquiry: DM, comment or chat
  2. 02Qualified: Genuine buying signal
  3. 03Assigned: Ready for the team
  4. 04Moving: A clear next step
Representative Example

What Social Engagement Can Become.

Illustrative product examples, not live dealer transcripts.

Representative Example: ID.3 ViewingIllustrative
Customer

Hi, is the ID.3 still available?

AI Social Media Agent

Hi John. We actually have a few ID.3s available and I’d be more than happy to help. Do you mind giving me a couple of details, such as the year, colour or anything else you remember, so I can narrow it down for you?

Customer

Yeah, it’s the 2025 silver one I like.

AI Social Media Agent

Brilliant, John. I’ve got it. Is this the one?

Representative vehicle
Customer

Yeah, that’s the one.

AI Social Media Agent

Fantastic stuff, John. Would you like to come in and have a look at the car yourself and get a feel for it? We could get something in the diary for the end of this week or the start of next week. What would work best for you?

Customer

Good idea. Maybe I’ll come in on Saturday. Are you open then?

AI Social Media Agent

Absolutely, John. We’re open from 10am until 4pm on Saturday. What time works best for you?

Customer

2pm would work.

AI Social Media Agent

Perfect. Let’s do 2pm. We’ll have the car ready for you and we’re looking forward to seeing you. Is there anything else I can help you with?

Customer

No, not at all.

AI Social Media Agent

Brilliant. Here’s the link to our location, and we’ll send a couple of reminders just in case. If there’s anything at all in the meantime, just let us know.

Customer

That’s fantastic. Looking forward to seeing the car, and thank you very much for the help.

Illustrative of the intended product experience.

FAQ

Questions About the AI Social Media Agent?

A few practical questions dealers usually ask before introducing an AI agent into the team.

Save Time, Cut Costs, Grow Profits and Sell Cars Faster

Make Social Part of the Dealership.

See how social engagement can become useful dealership action.

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